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“As you know, in 1986 the City and County of Denver implemented a comprehensive preventative maintenance program. We rely heavily on oil analysis to direct our maintenance efforts and obtain the greatest return on the maintenance dollar. What you may not know is our fleet experience as it relates to this program.
I would like to express my appreciation and gratitude to Marina [Radoumis, V.P. of Technical Services] and the other Titan Lab personnel who are part of this achievement. Instant phone notification ...allows us to take immediate action to remove the unit from service and correct problems at an early stage. ...thank you and your employees for the fine effort and know that [Titan Laboratories’] work product is appreciated and demonstrates long-term results.” Fred M. Gellman, Director of Fleet Maintenance
“Prior to dealing with Titan we were sending our oil samples to a lab which is affiliated with a major equipment manufacturer. From time to time we received erroneous reports that caused us unnecessary, costly repairs... Because Titan Laboratories is an independent lab we have greater confidence that we will receive oil analysis reports that are accurate and unbiased. We are confident that Titan Laboratories has equal experience and interest in the various equipment types that we use.” Paul Mager, Shop Manager
“...on at least two occasions these oil sample tests have saved us from $5,000 to $10,000 worth of repairs to diesel engines. I have also found that when I sell some of our older equipment the potential buyers are happy to see the continuing results of the oil samples that are tested in your laboratory. These records usually result in an easy sale.” Ralph Williams, Manager
“We are proud to send our customers (and potential customers) copies of reports from Titan because we feel your lab is very professional and that your analysis is accurate... We completely trust your lab and its people.” Charles E. Sims, President
“Titan Laboratories has always been prompt and helpful. This service has saved us a large amount of money and time over the last eight years. A good history of oil analysis on any engine from... Titan Laboratories is one of the top ingredients of a good preventative maintenance program.” Don Whipple, Supervisor
“The prompt and accurate information provided by Titan has saved us many major engine and transmission rework jobs, and Titan’s people are always looking after our best interest.” Michael I. Cooke, Maintenance Manager
“Due to your expediency in processing our oil samples, and responding back to us with vital information on problem oil samples, [Titan has] saved our company time and money without the chance of equipment failure.” Robert Messer, Maintenance Superintendent
“The phone calls have also been a great help in diagnosing and pinpointing the problem areas. We have also been able to impress some of our dealers with warranty claims by showing them our oil sample reports. Thanks for all of the personal attention and concern you have shown for APAC and our equipment.” Dale Whitlock, Equipment Manager
“Our relationship [with Titan Laboratories] for the last few years has been an extremely beneficial one with savings related to oil analysis far exceeding the cost of this program.” Robert A. Durant, Director of Maintenance and Facilities
“Your company has been very responsive to all our requests and your advice on our oil [analysis] program has been helpful and beneficial... the service you provide to your accounts has been superior.” John A. Hellriegel, General Superintendent of Maintenance Support Services
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INSIDE TITAN | THE POWER OF FLUIDS ANALYSIS | STATE OF THE ART | |
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