WHY TITAN LABORATORIES
Since 1978, Titan Laboratories has earned the trust and respect of our customers by building lasting relationships. We believe analyzing your fluid samples is just the beginning of our relationship. Our pledge is to educate and support the value of fluids analysis.
We want to make sure you feel completely at ease to call and ask our evaluators any question or concern. Our evaluators have over 60 years experience in oil analysis. No automated interpreting system is used at Titan Laboratories. All samples are analyzed and evaluated by highly-trained evaluators. Titan Laboratories has over 7,000 customers in all 50 states and in 7 countries.
Titan Laboratories provides a 24-hour turnaround on all oil samples. During equipment operation, oil lubricated parts work and wear. Internal and external microscopic particles are captured by the oil as it cycles throughout the system. Titan Lab will comprehensively analyze the oil, with state-of-the-art equipment, to determine the condition of your vehicles and equipment.
Titan Laboratories provides comprehensive tests on cooling systems. Coolant analysis is more important today than it was 10 years ago. Engine operating temperatures are increasing, and cooling-system maintenance supports long component life. While oil analysis evaluates wear particles, coolant analysis evaluates corrosion.
Titan Laboratories provides Diesel Fuel Analysis. Diesel Fuel testing is not typically done as preventive maintenance. Diesel fuel testing is valuable when you suspect there is a fuel problem, or when you need to check the quality. Fuel in long-term storage is often tested. Diesel Fuel Testing is more expensive than oil and coolant testing. Limited Diesel Exhaust Fluid (DEF) testing available. We strongly recommend calling the lab sales team, explain your situation, and we advise you on required tests.
Titan Laboratories reports are customer friendly. All reports are color coded to help the customer understand which units need action and which units show normal wear rates. Any test considered outside of normal limits will be clearly identified on the report, so our customers can easily follow the evaluations. Five samples are viewable on one report and all evaluations are visible. We strive for excellence in customer service. All samples considered “Critical” will receive a phone call from a lab evaluator.
Titan Laboratories provides many options on report distribution, including a customer-friendly, web-based data system. Our customers can receive their reports by e-mail in PDF format, fax and/or paper copy. The on-line web reporting system provides a quick “Fleet at a Glance”. This allows you to view the entire fleet reporting status in one click. It will also provide the opportunity to print your own bar-coded labels. The web reporting system is uploaded with current samples daily.
Titan Laboratories provides a variety of sample kits. We have kits with or without pre-paid postage, and with or without a pressurized probe. All kits include a bottle and packaging that meets the USPS packaging requirements.
Titan Laboratories also provides training. Training options are on-site, off-site or webinar. We will customize our training to best suit your needs.